For residential property managers
The operations copilot for residential property managers.
Site Layer reads everything you have for a building. Leases, vendor contracts, equipment lists, warranties, past work orders, and owner agreements all become one assistant that knows the building. Catch missed warranty claims. Draft every tenant reply, vendor dispatch, and owner approval in seconds. All grounded in your records. All reviewed by you before sending.
Built in Toronto. Pilot rollout open for residential PM firms.
What it does
One assistant. Every part of the operational workflow.
Most property management software stores your data. Site Layer reads it, reasons over it, and produces the actual emails, work orders, and approvals you'd otherwise type by hand. One engine handles the full chain, from tenant message to owner sign-off.
Maintenance coordination
Paste a tenant's message about an issue. Get the unit, appliance, warranty status, recommended vendor, cost estimate, and drafts for the vendor, tenant, and owner, usually in about 90 seconds.
Example input
“Unit 304's heat stopped last night, it's -12 outside.”
Lease lifecycle
Track renewals, answer lease clause questions with direct citations, and help with operational follow-ups grounded in your uploaded leases. For legal questions or official forms, the assistant points you to consult a professional.
Example input
“When does the lease for 12B end, and what does it say about pets?”
Owner updates
Pull together a plain-English update for an owner from the month's work orders, costs, warranty catches, and unresolved items. A starting point you can edit and send, not a boilerplate template.
Example input
“What should I tell the owner about the Bloor Street building this month?”
Tenant replies
Paste a tenant question. Get a drafted reply that cites the specific lease clause or building documents you have on file, in a factual, professional tone.
Example input
“Am I allowed to have a cat under my lease?”
How it works
Three steps. No behaviour change for your tenants.
Tenants keep using whatever channel they already use: email, SMS, phone, or a condo app. You forward or paste the message into Site Layer. The assistant handles the rest.
- 1
Upload your documents
Leases, warranties, vendor contracts, appliance manuals, inspection reports, management agreements, past invoices. PDFs, Word, Excel, CSV, scanned images. All indexed per building.
- 2
Ask or paste
Paste a tenant message, ask a question about a lease, or request a specific draft, like a reply to a maintenance complaint or a summary of last month's spending. The assistant looks up the relevant records and history.
- 3
Review and send
Every output (work orders, vendor dispatches, communications, tenant replies, owner reports) is a draft you review. Nothing leaves the system without you.
What it isn't
We're deliberate about what we don't do.
Site Layer sits alongside your existing tools. It replaces the coordination work they leave on your desk, not the tools themselves.
Not a tenant portal.
Tenants don't log in. They keep using whatever channel they already use. Zero adoption work.
Not rent collection or accounting.
Your existing accounting and leasing software handles that. We don't compete there.
Not tenant screening or listings.
No credit bureau APIs. No Kijiji or Rentfaster integrations.
Not autonomous.
Every draft is reviewed and approved by you. The assistant doesn't send, dispatch, or file anything on its own.
Who it's for
Built for property management firms that lose money to coordination work.
You manage residential portfolios (apartments, condos, multiplexes, mixed-use) and your team's time goes to coordination, not strategy.
Your operational knowledge lives in PDFs, vendor contracts, equipment manuals, email threads, spreadsheets, and one person's memory.
You've paid for repairs that should have been warranty claims because no one had time to dig through the paperwork.
You draft the same kinds of vendor dispatches, tenant replies, owner approvals, and monthly reports every week.
You operate inside real constraints. Owner spending thresholds, Ontario tenancy rules, RentSafeTO, warranty terms. A missed step costs you money or trust.
Pilots are open in Toronto.
We're partnering with a small group of Toronto-area residential PM firms for paid pilots. If your portfolio runs on coordination work, and you're tired of repairs slipping past warranties, we'd like to talk.
Join the waitlist
Leave your email and we'll be in touch about pilot availability.
We'll only contact you about Site Layer. No newsletter, no tracking.
Questions
What you're probably wondering.
- What does it cost?
- Pilots run 60 days at a reduced flat rate while we tune the product to your buildings. After the pilot, pricing scales per-unit based on portfolio size, comparable to what you'd pay for property management software today. Pilot terms are agreed before kickoff. No surprises.
- What happens to my documents?
- Your documents are processed and indexed in a per-building knowledge base that's yours. We don't train models on your data. Everything is scoped to your organization; we can't see into another customer's buildings and they can't see into yours.
- How long does setup take?
- The minimum to get value: upload your lease agreements, unit list, vendor contacts, and appliance info for one building. That's usually a 30-60 minute session. Every document you add after that makes the assistant more useful.
- Do I need to replace my current property management software?
- No. Site Layer sits alongside whatever accounting and leasing software you already use. We handle the document and coordination layer those tools don't: reading your leases, vendor contracts, manuals, and warranties, then drafting the emails, work orders, and approvals. Your existing systems stay where they are.
- Where does it work geographically?
- We're focused on Toronto and the GTA for our pilot phase, then expanding across Ontario and the rest of Canada through 2026. U.S. property managers can join the waitlist for later availability. The product itself works anywhere. The geography is about who we onboard and support directly.
- What if the AI gets something wrong?
- You're the reviewer on every output. The assistant drafts; you decide. Every answer includes citations back to the source document so you can verify before sending.
- Do my tenants need to install anything?
- No. Tenants keep using whatever channel they already use: email, SMS, phone, their condo app. You forward or paste messages into Site Layer. Tenants never interact with it.